Party Online Casino Privacy Policy

At Party Online Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit party casino, register an account, or use any of our services, including our sportsbook, live casino and slot games. Party Online Casino is operated by ElectraWorks Limited, company number 94014, registered at Atlantic Suites, Suite 6 & 7, Europort Avenue / Europort Road, Gibraltar GX11 1AA, and forms part of the Entain Group. We hold a licence from the Kahnawake Gaming Commission under the Kahnawake Gaming Law, and by using our platform you agree to the practices described below.

Information We Collect

When you create an account with us or use party casino online, we collect a range of personal information necessary to verify your identity, manage your account and comply with our licensing obligations. We only accept players who are 19 years of age or older and located in Canada, excluding Ontario and Alberta.

  • We collect your name, date of birth, address, email and phone number when you complete party casino login registration
  • We record your payment details when you make a deposit or request a withdrawal
  • We track your gaming activity, including bets placed, games played and time spent on Party Casino
  • We log your IP address, device type and browser information whenever you access our services
  • We collect identification documents to verify your identity in line with our licence conditions

How We Use Your Data

We use the information we collect to operate party casino canada responsibly and to provide you with a safe, personalised gaming experience. Our use of your data includes account verification, fraud prevention, processing deposits and withdrawals, and communicating important updates about promotions, bonus codes and account activity. We at Party Casino also use your data to detect unauthorised persons, including employees, consultants and agents of the Entain Group who are barred from registering an account. We may use your data to identify signs of problem gambling and to apply responsible gambling tools such as deposit limits, time-outs and self-exclusion when necessary.

Cookies and Tracking Technologies

We use cookies and similar technologies across Party Casino canada to remember your preferences, keep you signed in, and understand how you interact with our website and mobile apps. Cookies help us improve navigation, remember your chosen language between English, Deutsch, English (Canada) and Français, and deliver relevant content. You can manage or disable cookies through your browser settings, though doing so may affect certain features, including Party Casino login functionality and saved preferences.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with regulators such as the Kahnawake Gaming Commission, payment processors, identity verification providers, and other companies within the Entain Group where necessary to operate our services. Our Party Casino platform relies on trusted game providers, including Pragmatic Play, Evolution, Playtech and others, and limited technical data may be shared with these providers to ensure games function correctly. We may also disclose information where required by law, court order, or to prevent fraud and protect the integrity of our services.

Payment and Financial Data

When you make a deposit or request a withdrawal through methods such as Visa, Mastercard, PayPal, Interac e-Transfer, Skrill, NETELLER, Trustly or other supported options, we collect and process the necessary financial information to complete your transaction securely. All payment sources must be registered in your own name. We apply a Closed Loop System for withdrawals, meaning funds are returned to your original deposit method up to the amount deposited, before other withdrawal options become available. We retain transaction records as required for regulatory and anti-fraud purposes.

Data Security

We at Party Casino implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our security protocols include encryption, secure servers and restricted access controls. While we work hard to keep your information safe, no method of data transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential when accessing Party Casino login pages.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory and accounting obligations. If your account becomes inactive after 365 consecutive days without a login, wager, deposit or other qualifying activity, we may apply an Inactive Account Fee and eventually close the account after 18 consecutive months, though any remaining balance can be reclaimed at any time by contacting our support team.

Your Rights

You have certain rights regarding the personal data we hold about you. Depending on your jurisdiction, these may include the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain processing activities. If you wish to exercise any of these rights, you can contact us using the details below, and our team will respond in accordance with applicable data protection laws.

  • You may request a copy of the personal data we hold about you
  • You may ask us to correct inaccurate or incomplete information
  • You may request that we delete your data, subject to our legal retention obligations
  • You may withdraw consent to marketing communications at any time

Responsible Gambling and Data Protection

We use certain data to support responsible gambling measures across our platform. If you set deposit limits, time-outs, or self-exclusion periods, we record this information to ensure these protections are properly applied and, where relevant, extended across other Entain brands. Anyone diagnosed with or being treated for a gaming disorder is not permitted to use our services, and we may use available data to identify and prevent access in such cases.

International Data Transfers

As part of the Entain Group, we may transfer your personal data to other jurisdictions where our group companies or service providers operate. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

Children's Privacy

Our services are strictly intended for individuals aged 19 or older, or the higher legal age required in their jurisdiction. We do not knowingly collect personal data from anyone under this age. If we become aware that we have inadvertently collected data from an underage individual, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer through party casino app and other platforms. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your data protection rights, our customer support team is available 24 hours a day, 7 days a week via LiveChat, our Contact Us form, and our online Help Centre. You can also reach us by email at complaints@Party Casino.com. We aim to respond to all privacy-related enquiries promptly and in accordance with our regulatory obligations under the Kahnawake Gaming Commission.